Terms
Last updated November 12, 2026
Written in plain English on purpose. This is a small product run by one person; if something here is unclear, ask and we will fix the wording.
What PacksLeft is
A record of the session packs you sell and the sessions your clients use. You are responsible for what you enter, including your clients’ names and contact details, and for the agreements you have with them. PacksLeft is a record of those agreements, not a party to them.
Money
$14.99/mo, or $149.99/yr (save $29.89), after a 30-day free trial, billed through Stripe on PacksLeft’s account. The monthly plan is cancel any time from Settings. A monthly subscriber can switch to annual at any time. The switch happens immediately, and Stripe credits the unused part of the month. The annual plan is PacksLeft Annual. It renews at $149.99 every year. Cancelling stops the next renewal. There is no refund after the 30-day trial ends. Cancelling does not refund the current period.
Payments from your clients go directly to your own Stripe account. PacksLeft takes 0% of them. Stripe’s own processing fees still apply. A refund you issue in your Stripe dashboard does not remove sessions here. If the credit should go too, adjust the pack yourself.
If your subscription ends
Your data stays put and stays readable, and you can still export it. Logging sessions and selling packs are paused. Your clients’ links keep working for 30 days, then stop resolving.
Ending the account
You can cancel the subscription any time from Settings. Cancelling does not refund an annual charge after the 30-day trial. We can close an account that is used to break into other accounts or to store someone else’s data without their knowledge. While the account is still readable, export stays available.
Fair use
One trainer per account. Don’t use PacksLeft to store other people’s data without their knowledge, and don’t try to break into other accounts.
The client link
The link is the credential. Anyone who has it can see that client’s remaining sessions. You can rotate it. PacksLeft is not liable for a count dispute between you and a client. The ledger is your record of the agreement, not a ruling on it.
No warranty
PacksLeft is provided as-is. We work hard to keep it accurate and available, but we cannot be liable for lost revenue or disputes with your clients. Keep your own records if a session matters financially.
Copyright
To report copyright infringement, email support@packsleft.com.
Contact
support@packsleft.com.